Watchdog may look into new data breach at Telford & Wrekin Council

The data watchdog could investigate after a Telford & Wrekin Council staff member showed someone’s personal details to the ‘wrong’ person.

The incident is at least the seventh data breach by Telford & Wrekin Council since April and the second one to be referred to the Information Commissioner’s Office (ICO).

The watchdog is yet to decide whether to probe the latest incident.

The first six incidents were outlined in a report written by council auditors and covering April to August 2018.

"In this period we identified six data breaches,” council auditors Tracey Drummond and Rob Montgomery wrote.

"One of these met the Information Commissioner’s rationale for reporting serious breaches to them.

"Information governance is continuing to work with all service areas where breaches have occurred to ensure they improve procedures and that disciplinary action is taken where appropriate.”

Council spokesman Russell Griffin said the most serious breach was investigated by the ICO, who found no further action was required.



However, a subsequent data-handling error has also been referred to the ombudsman since August.

An ICO spokesperson confirmed they were aware of a new incident involving Telford and Wrekin Council.

"We will assess the information provided against data protection laws, before deciding whether or not to investigate,” she added.

ICO data-handling guidelines tell local authorities: "When a personal data breach has occured, you need to establish the likelihood and severity of the resulting risk to people’s rights and freedoms.


"If it’s likely that there will be a risk then you must notify the ICO.”

Mr Griffin said: "The council takes its responsibility for protecting personal and sensitive information very seriously and therefore encourages an open culture where employees are encouraged to report all actual and potential data breaches in order that we can put measures in place to reduce potential issues in future.”

In their report, which was presented to the audit committee at Addenbrooke House , Ms Drummond and Mr Montgomery added that 1,300 council staff have so far completed more than 10,000 modules of online training to ensure they comply with the newly-introduced GDPR rules.

Date: 10 October 2018 | Source: Shropshire Star

More Telford News

 Addict used elderly patient's stolen bank card to buy £46 takeaway

A drug addict used a hospital patient’s stolen bank card to pay for takeaw..

 Sports Direct takes a hit from House of Fraser rescue

Sports Direct boss Mike Ashley said the company faces "significant challen..

 Animal magic! Fran transforms Telford bus shelter with wildlife mural

A passionate painter is in the process of decorating a Telford bus shelter..

 Police appeal after Telford shop assaults

Two women attempted to steal from a Telford supermarket before attacking t..

 School steps in to help toy appeal

Youngsters at a Shropshire school have come on board with our Christmas To..

 Man in critical condition after Telford hit and run

A man is in critical condition in hospital after being hit by a car in Tel..
View More

More UK News

Why is Jeremy Corbyn not trying to topple Theresa May right now?

Jeremy Corbyn is being urged to call a no-confidence vote in the PM by other opposition parties

Meat or two veg? Find out your food's climate footprint

Check the environmental impact of what you eat and drink

Christmas Jumper Day: Who wins, retailers or charity?

The festive campaign has become an annual event, but who's the real winner - retailers or charity

Letter to Santa found after 120 years on display in Canterbury

The note from a five-year-old girl was discovered inside a book donated to a charity shop

Sheffield tree felling compromise agreement

An agreement has been has been reached in Sheffield's long-running tree felling ro
View More

Telford Businesses

Calendar Countdown

[[countdown here]]
[[countdown here]]

Upcoming Events in Telford

01 Jan 2019

Friday 1 February 7.30pm

Advance: £18

On the door: £20

View Details

06 Jan 2019


Tickets from £10

View Details

11 Jan 2019

Friday 11 January 7.30pm

Adult £15

Child/Concession £14

Family of 4 (minimum 2 children) £52

View Details

16 Jan 2019


Tickets £21.50

View Details

19 Jan 2019

Saturday 19 January 7.30pm

Tickets £25

View Details
View More