How well are Adult Social Care Services performing in Telford & Wrekin?

Telford & Wrekin Council’s cabinet is set to give the all clear to publish its annual Local Account when it meets on 18 October.

The Local Account uses real stories from people who use social care to help local residents understand more about the support provided to adults and older people and their carers in the borough.

The Local Account is produced by councils across the country and is designed to make more information available on what councils achieve for local people when delivering their Adult Social Care priorities. 

The Council’s latest Local Account provides information on:

•Real life stories and a focus on some of the teams within Adult Social Care

•The development of the Making It Real Board – a group of service users who use their own experiences to look at what is and isn’t working well within Adult Social Care

•A comparison of the numbers of adults receiving care and support in the different service areas in 2017/18 and 2016/17

•A look at the current priorities and feedback from service users on how they think the council is performing in relation to these

•Learning identified from feedback

Councillor Paul Watling, Cabinet Member for Children & Adults Early Help and Support said: "The challenge for all councils is how to deliver good outcomes for local people at a time of ever-growing demand, limited resources and further cuts to budgets by central government.  

"The role of Adult Social Care is to help the most vulnerable remain safe and healthy in their own homes and communities for as long as possible. 

"The services we provide and how we do our work continues to have this focus, but how we deliver these services is changing to ensure that we are even more accountable to those individuals and their carers and more focussed on building greater community resilience and support. 

"We are still at the early stages of this but I hope this publication goes some way towards raising the profile of Adult Social Care in people’s minds, at the same time making people aware of some of the extraordinary work that goes on every day to ensure that local people who use the service can live well and enjoy dignity, rights and choices. "

Telford and Wrekin’s Making it Real Board was established in January 2018 to ensure that co-production with people who use services and their carers is a reality and central to future developments. The Board is made up of and led by volunteers who are themselves users of services and family carers. 

Mick Crehan, Co-chair of the Making It Real Board said: "As ‘Experts by Experience’ board members are uniquely placed to affect how the Council delivers services and to ensure that decisions around the future of these services are made for the benefit of all those who use them.  

"The Making It Real Board will continue to assist the Council to achieve the aims laid out in the Local Account; empowering people to live their own lives the way they want to with the support and assistance they need to accomplish their own goals. 

"I would encourage anyone who has an interest in adult social care to have a read and let us know what you think.”  

To find out more about Making It Real and dates of future meetings email or call 01952 380839

Date: 11 October 2018 | Source: Telford Council

More Telford News

 Addict used elderly patient's stolen bank card to buy £46 takeaway

A drug addict used a hospital patient’s stolen bank card to pay for takeaw..

 Sports Direct takes a hit from House of Fraser rescue

Sports Direct boss Mike Ashley said the company faces "significant challen..

 Animal magic! Fran transforms Telford bus shelter with wildlife mural

A passionate painter is in the process of decorating a Telford bus shelter..

 Police appeal after Telford shop assaults

Two women attempted to steal from a Telford supermarket before attacking t..

 Freight company supports global success of Shropshire firms

A Shropshire shipping company which supports businesses with their overseas..

 Investment in skills pays off at Fabweld Steel Products

A former apprentice has taken up the role of Production Manager at a Telfor..
View More

More UK News

Why is Jeremy Corbyn not trying to topple Theresa May right now?

Jeremy Corbyn is being urged to call a no-confidence vote in the PM by other opposition parties

Meat or two veg? Find out your food's climate footprint

Check the environmental impact of what you eat and drink

Christmas Jumper Day: Who wins, retailers or charity?

The festive campaign has become an annual event, but who's the real winner - retailers or charity

Letter to Santa found after 120 years on display in Canterbury

The note from a five-year-old girl was discovered inside a book donated to a charity shop

Sheffield tree felling compromise agreement

An agreement has been has been reached in Sheffield's long-running tree felling ro
View More

Telford Businesses

Calendar Countdown

[[countdown here]]
[[countdown here]]

Upcoming Events in Telford

01 Jan 2019

Friday 1 February 7.30pm

Advance: £18

On the door: £20

View Details

06 Jan 2019


Tickets from £10

View Details

11 Jan 2019

Friday 11 January 7.30pm

Adult £15

Child/Concession £14

Family of 4 (minimum 2 children) £52

View Details

16 Jan 2019


Tickets £21.50

View Details

19 Jan 2019

Saturday 19 January 7.30pm

Tickets £25

View Details
View More